TERMS AND CONDITIONS

Welcome to elalashes.com! Those conditions shall lay down the rules and regulations for using our web page as well as purchase of eyelash extensions and branded products. You shall agree to be bound by those conditions when you visit or use our web site and make a purchase. Before you begin, please read them thoroughly.

Acceptance of the conditions.

All terms, conditions, policies and notices set out here shall be recognized and accepted by you when visiting our website or making a purchase. All users of this website, including browsers, vendors, customers, retailers and content providers shall be subject to these terms and conditions.

Use of the website

To make this website accessible and used solely for your private, non commercial purposes, you shall be granted a restricted, not transferable or waiver able license. Without explicit consent from us, this license shall not permit any modification, duplication, compilation, copy, sale, resale or exploitation of any part of the website.

Products and services

A. Eyelash extensions: under our brand we offer a variety of excellent quality eyelash extensions available on our website. We’re trying to provide accurate product descriptions and images, but we don’t want any product to be complete, accurate, reliable, or available.
B. Trademarked products: Apart from our Eyelash Extensions, we also sell other trademarks with respect to lash care and cosmetics. These products shall be subject to availability and may include additional terms and conditions specific to each product.

Intellectual Property

The copyright of elalashes.com applies to all content on this site, which includes text, graphics, logos, images, videos or software and is protected by intellectual property law. No use or reproduction of any content without our prior written consent shall be permitted.

Orders and payments

A. Order Placing: You’ll make an offer to buy our product when placing your order on our website. For any reason, we shall be entitled to accept or refuse your order.
B. Prices and payment: All prices shown on our website are Euros, which can be changed without notice. You must use the payment methods provided to pay for your order. We’re protecting your financial data using a secure payment gateway.

Shipping and delivery

A.Our team is putting in maximum effort to quickly process and deliver all orders. However, please note that the delivery timing may differ based on your location and numerous external factors that are beyond our control. Despite these challenges, we are committed to ensuring that your shipment arrives as soon as possible.
B.
After we have shipped your order, we cannot be held accountable for any issues that may arise during its transportation, such as delays, damages, or losses. If you require additional information, please consult our Shipping Policy.

Returns and refunds

A. Returns: We accept returns of unused and unopened products within 15 days of delivery. Please refer to our Return Policy which contains detailed instructions for initiating a return.
B. Refunds: Once we receive and process the returned products, refunds shall be issued in an original form of payment. You should be aware that shipping fees and certain nonrefundable charges may apply.

Limitation of liability

In no case shall elalashes.com or its subsidiaries be liable to any direct, indirect, incidental, special nor consequential damage caused by the use or failure to use our website, products and services.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of EU. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in EU.